Because we trade in both medicinal and food products, we use different distribution channels.
There are various ways in which you can obtain our products: Chinese food, mushrooms and cosmetics are available for you in our shop and you can have them conveniently delivered to your home.
A TCM medicine tailored to your needs can be obtained on prescription from your therapist or doctor. The delivery either directly to your home by post or to a pharmacy or drugstore pharmacy or drugstore specified by you, where you can collect the delivery. pick up the delivery.
Orders, received by 4.00 p.m. will generally be delivered to you or your pharmacy or drugstore or drugstore the following day.
Consultation with a TCM specialist necessary, then dispatch to your home or to a pharmacy/drugstore of your choice.
Prescriptions for remedies are usually reimbursed by supplementary insurance.
Easy and convenient in our online shop, dispatched to your home by Swiss Post
Payment by credit card or on account.
Easy and convenient in our online shop, dispatched to your home by Swiss Post
Payment by credit card or on account.
Orders that are entered via Compleweb and sent to us before 4.00 pm (Monday to Thursday) are usually dispatched by post on the same day (A Mail Plus or PostPac Priority). On Fridays, the order acceptance deadline is extended to 5.00 pm.
Tablet orders are dispatched on the same day or the following working day at the latest.
Orders received by 13.00 will be dispatched on the same day.
Ointment orders are usually dispatched the following working day.
Food and cosmetics are usually dispatched on the same day (PostPac Priority). Order acceptance deadline: 4.00 pm (Mondays to Thursdays), 5.00 pm (Fridays).
Orders that we receive before 2.00 pm are usually dispatched by post on the same day.
If we have the patient's mobile phone number, we automatically send them an SMS including tracking information from Swiss Post.
More than 500 pharmacies and drugstores in Switzerland are available as dispensing points for Complemedis medicines deliveries. On this map you will find all the dispensing points that co-operate with us:
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